Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how Ala Manson (operating as "lumenta.top", "we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from lumenta.top (the "Site").

1. Information We Collect

We collect various types of information from and about you, including information that may directly or indirectly identify you.

1.1. Personal Information You Provide to Us

When you visit the Site, make a purchase, or create an account, we collect personal information you voluntarily provide, such as:

  • Contact Information: Your name, email address, shipping address, billing address, and phone number.
  • Payment Information: While we process payments through third-party payment gateways (e.g., PayPal, Stripe), we may collect limited payment information such as the last four digits of your credit card number, expiration date, and billing address. Full credit card numbers are handled directly by secure payment processors and are not stored on our servers.
  • Account Information: If you create an account, we store your username, password (encrypted), and purchase history.
  • Communications: Records of your correspondence with us, such as emails or messages sent through customer support.

1.2. Information We Collect Automatically

When you access and use the Site, we may automatically collect certain information about your device and your browsing activity:

  • Device Information: Information about your computer, tablet, phone, or other device, including your IP address, browser type, operating system, and unique device identifiers.
  • Usage Information: Details about your interactions with our Site, such as the pages you view, products you search for, links you click, the date and time of your visits, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information, remember your preferences, track your shopping cart, and analyze your usage patterns. Cookies are small data files stored on your device. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Orders: To process your purchases, fulfill your orders, and manage returns and exchanges.
  • To Provide Customer Service: To respond to your inquiries, provide support, and resolve issues.
  • To Improve and Personalize Your Experience: To enhance our Site, products, and services, and to personalize content and product recommendations.
  • For Marketing and Promotions: To send you promotional emails, newsletters, and special offers, if you have opted in to receive them. You can opt-out at any time.
  • For Analytics and Research: To understand how users interact with our Site, analyze trends, and gather demographic information.
  • For Security and Fraud Prevention: To protect our Site, customers, and business from fraudulent transactions, unauthorized access, and other illegal activities.
  • To Comply with Legal Obligations: To meet legal, regulatory, or ethical obligations, and to respond to lawful requests from public authorities.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, shipping, data analysis, marketing and advertising services, email delivery, hosting services, and customer support. These service providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or other change of control, your personal information may be transferred to the acquiring entity.
  • Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, respond to requests from government authorities, protect our rights, property, or safety, or protect the rights, property, or safety of others.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement reasonable security measures, including technical, administrative, and physical safeguards, to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Company/Owner Name: Ala Manson
  • Website: lumenta.top
  • Email: [email protected]
  • Phone: +15548633725
  • Address: 5136 Gaines Street, Oklahoma City, OK, US